[Pluralsight] Technology Troubleshooting Essentials

Learn how to diagnose, repair, and document problems with PCs and IT systems from the first call to completion.

Description

IT Systems are hugely complicated, with almost infinite combinations of hardware, software, and peripherals. When you factor in environmental considerations and human error, troubleshooting any problem can be extremely difficult. In this course, you’ll learn the methodologies and processes of troubleshooting, how to reproduce and diagnose problems and issues, and how to fully and accurately document them for engineers and support personnel.

Created By Mike Halsey
Date: 17-06-2015
Updated Date: 17-06-2015
Level: Beginner

Size: 249.88 MB

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https://www.pluralsight.com/courses/technology-troubleshooting-essentials.